What Amazon is willing to defend and protect Identity theft.
And why it’s never wise to PISS OFF A WRITER whose patience has ran out.
This must be the reason why Jeff Bezos is so rich.
By having a bunch of cunt snowflake sycophants in customer “service” feigning outrage over “appropriate langue” while wasting people’s time and denying us a refund..
This is my experience with their rotten customer service. Over 9 BUCKS!
Just got charged by you for something I don’t know what is.
You charged me 79,-NOKs for nothing. This while you fire workers whom are worried about their safety.
What are you doing?
You are now connected to Aparna from Amazon.com
Aparna:Hello, my name is Aparna. I’m here to help you today.
Hi Maarten ! I understand that you are concerned with the charge in your account.Please allow me a minute to check this for you.
I have checked the details and It looks like that there is no charge under amazon.com account.
Do you have any other details of the charge ?Or you have any other account in another amazon website like amazon.co.uk etc,. ?
Are we connected?
Me:Amazon Video amazon.com LU 70,10
I have checked the details and I see that in this case a member of our Concerned team will need to speak to you to help resolve this issue.Let me connect you to a member of our specialist team. It will only take a moment.
A Customer Service Associate will be with you in a moment.
You are now connected to Olivia from Amazon.com
Me:You charged me for something I have never ordered. Please stop stealing from people.
Olivia:Hello, my name is Olivia. Please give me a moment to review the previous correspondence.
Me:Refund what you stole, start paying your emplloyees, and leave people alone.
Amazon Video amazon.com LU 70,10
Olivia:I am sorry to hear about the unknown charge and will be happy to help you with that.
What is the amount that was charged to you?
Me:Please refund what you stole immediately, and cancel all my personal information.. Delete me from your data base after you have returned what you took.
I take no other offers. I refuse to accept anything else.
The amount is above. 70,-NOK. REturn this amount immediately, or I will have your bosses’ badge.
Olivia:I do understand your concern and again really sorry about what happened, I am working to get this taken care of.
Me:Thank you. I will be breathing down the neck of your corporate boss until he has refunded what he took, or there will be a public case.
Full disclosure. No prisoners.
Olivia:Is your account amazon.com?
I don’t mean to rush you, but we’ve been idle for 2 minutes. I want to make sure our chat’s still connected.
Me:I apparently have an account with you. But this is not the case this time. What is the case is that your system stole money from me, and I want it back. I never ordered anything from you, nor have I signed up for any prescription, or used any of your services.
Case and point:;
Don’t ARGUE with me. Just do your job and return the cash that your tax evading cheats took.
Olivia:I am asking because your account is showing that it is with UK, so i want to confirm.
Me:It doesn’t matter. What matters is the cash you took. Don’t waste my time and start the refund process now.
Your boss is a thief. Remember that. I never used any of your online services, and still you take money from my account.
Olivia:Are you seeing a charge ID beside the charge? It is 9 characters long, a combination of letters and numbers and it comes after an asterick.
Me:No wonder Bezos is wading in other people’s money. He STOLE it!
This is what I saw on my bank acct. today when checking it.
You stole my money and now you are arguing with me?
2020-04-03 Visa varekjøp utland Amazon Video amazon.com LU 70,10
Olivia:I’m completely willing to help, but I need you to work with me. I need to ask you to please refrain from using such inappropriate phrase.
Me:Your sore feelings after taking my cash is none of my concern.
Neither does your thief of a boss’ feelings matters either.
Sorry.. But not sorry. Just do your job and stop being such a petulant child. Do you job and refund my cash you stole now. Do y7u have problems reading?
Do you think that my patience is endless?
Refund my money and there will be no issues. Do not refund my money, and we do have issues.
Olivia:Can you confirm the email address associated with your Amazon account please?
Can you confirm that you will refund my cash you took now?
Olivia:OK, so the charge is not located on the account for you, is there anyone in your household who also has an Amazon account?
Me:I am the only person in my house hold.
Olivia:Is there any other family member who has an Amazon account or have you used your card on anyone else’s Amazon account?
Me:Are you going to continue to waste my time and deny that your boss and system are rotten thiefs who thinks that people’s bank accounts are endless sources of resources?
What are you talking about?
Just do what I asked politely for under these circumstances.
I am not to be toyed with these days.
Olivia:In order for you to be charged, you card needs to be on an account, and something is not charged for automatically, so I am now confirming with you, the card that you were charged on, have you ever used it on anyone else’s amazon account?
Me:I was charged by you for something I have no clue about.
What is your problem?
Why don’t you just do what i as a discontented customer are entitled to instead of defending your fraudulent boss
You are not doing yourself or your brand name any favors right now.
My clock is ticking.
Olivia:The charge is not associated with your account, do you know of anyone maybe a family member who has an amazon account?
You leave me with no other choice than taking this case further. Since you are in no position to offer any substantive services.
My CC was charged. It is my cash you are now denying you took.,
What is your problem?
Who is your superior?
Get me in contact with someone with authority of decisions, since you have decided to waste my time and patience
I had one request. REFUND and an apology.
Olivia:Who is it you would like to speak with?
Me:Someone whom knows what they are doing,.
Since no services are offered from you, and since you are not willing to return the money your system took from me.
I never orderered anything yesterday from you.
Olivia:I do not have the option to transfer to another department, is there a specific person of leadership you would like to speak with?
Me:And here we are. like your boss. In full denial!
I said it would be only one consequence if failing to follow my orders.
It seems that you have chosen the painful way in your corporate greed to keep other people’s money for services never rendered.
Do we understand each other+
Why did you take my cash and why are you denying it now?
Who is your superior?
Who can I call and demand some action from+
Olivia:It is not being denied, since you got charge and it is not with your account, then it is associated with someone else Amazon account.
What are the four last digits of the CC being charged?
Since it was my money taken away, it does not matter what Amazon acct being used.
I do not know what Amazon acct. my CC was charged with, all I know is that it’s wrong.. And you are putting up an attitude.
Olivia:I do understand that you got an unauthorized charge, which I am really sorry about.
Me:I don’t appreciate your attitude. I reflect them back in spades.
Olivia:Since I have not found any charge on your account, it would be best you contact your issuing bank and have them dispute it.
Me:So what company did use a straw in my acct?
Olivia:I do not understand. What do you mean by, ‘What company use a straw in my acct?’
Me:Well.. My bank acct. was missing the amount taken from Amazon.
I clicked on the web link related to the withdrawn amount, and came to you.
So who used my CC on your website to order something I have no clue what is and when?
Olivia:I understand that you got charge by amazon, however it was not charge from your amazon account, which mean someone else with a different amazon account did.
If you are able to verify someone else who knows the card information you got charged on, then we can verify their account and check for the charge there.
If not, then you will need to let your bank know that there is an unauthorized user of your card.
Me:I don’t know what Amazon acct. my card was charged for.
I have two email addresses.
Olivia:They’re both on Amazon?
Me:Only address I have been using for Amazon is tblpoet@hotmailcom.
Olivia:And the last 4 digits of the card that was charged would be?
Olivia:Thank you for confirming, so the charge is definitely not on your account, so the bank can dispute it since you do not know who made the purchase from your card.
It was your company that charged my card.
It was my acct. that was being abused.
So please make a refund instead of keeping the cash you took.
Olivia:Ok, so you got charge from amazon, but the charge is not on your Amazon account.
Me:I checked with my bank right now, and they can confirm it was my card that was being used.
Olivia:Since it is not on your Amazon account, then you can let the bank know that there is an unauthorized charge on your card and you would like to have it disputed.
Me:So instead of giving me back my money, you are letting someone else keep whatever they ordered, and leaving me out in the cold, without my dole, and having to cancel this card because you are unwilling to right what is wrong – protecting the thieves inside your company.
It is still your DUTY to refund what is stolen instead of punishing the victim by referring us to our banks who will not refund our losses.
This is disgusting.
Olivia:I am sorry Maarten, if we are not able to locate the account the charge is on, we cannot have it refunded.
Me:And you whine about discourse..
You don’t make a good liar. You are now a part of the guilty party as you are now keeping stolen money and protecting ID thieves.
You must be proud of yourself and sleep well at night every time you are taking a piss at victims of theft, protecting the thieves.
Since it was my card being charged, it is my right to knoww what acct. that was used.
Olivia:We do not have the information of the account that was used.
You admit that you accepted a payment from my acct6.. And now you are not williing to give out any information as to what Amazon acct. being used.
Yes you do have all the information that I demand. And yes, calling YOU out for being a liar and thief is highly appropriate by now since you refuse to refund the cash you stole..
You belong as a slave wage for a freeloading paracite like Jeff Bezos.
Olivia:I’m completely willing to help, but I need you to work with me. I need to ask you again to please refrain from using such inappropriate phrase or it will be necessary for me to terminate this call.
Me:I will not rest until you have paid back what you owe, or I will have your career and your boss’ number.
You need to stop that you are entitled to any respect until you have proven otherwise..
Prove to me that you do not belong to a gangof dishonest robbers like Jeff Bezos and ID thieves by returning what your company stole..
You need to work with ME and not the other way around.
Respect is EARNED!
Olivia:At this point I need to end this call. I will be happy to send an e-mail to the address on your account. Thanks for contacting.
Olivia from Amazon.com has left the conversation.
She ended it abruptly, thinking she has made a point and earned what She thought she was entitled to..
-“So far, neither you, nor your boss has earned other than a dime of respect for your dimwitted responses” was my intended response before she ended it without a solution.
JEFF! You and your BITCHES owes me 10 bucks.
And I will breath down your pencil necks until I get it!
A warning from the Spawn of the Blarney Stone